The Personal Customer Information you provide, including your credit card information, is secured using industry standard e-commerce security technology such as Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites.

You can shop at Joyous Candle online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

• Industry leading encryption hardware and software methods and security protocols to protect customer information.

• Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

Joyous Candle is registered with the Authorize.Net Verified Merchant Seal program.

Additionally, Joyous Candle is hosted by StoresOnline who has security from VeriSign and Security Metrics -  leaders in the security industry for websites.

When you proceed to the checkout to enter your personal information, the website address will change to reflect this security - the protocol changes to https:// from http://. At that point, your personal information is being encrypted with the SSL technology and you can be assured that it is safe to enter your personal information.

When entering your billing information, please keep in mind that it must match EXACTLY with the information which your credit card company has on file for you. If it does not, the credit card company will decline payment and your order will NOT be placed. It is the policy of the credit card companies as well as the policy of those who process credit cards for Joyous Candle in order to protect their customers from possible identity theft. If your order is declined, please consider using a money order to place your order with Joyous Candle.

Your privacy is extremely important to us. Joyous Candle has secured verification of protecting consumer information from industry leaders Hacker Safe and I-Safe Site and is proud to be an ECMTA certified merchant.

Safe Shopping Guarantee

Under federal law, a credit card issuer cannot make you liable for charges in excess of $50.00 that result from the unauthorized use of your credit card. There are similar federal laws that relate to debit cards. Exceptions do apply, and you will have to comply with the rules of your credit card or debit card issuer, so please contact your card issuer for further details.